Lender review

The Mortgage Lender reviewed: rates and criteria

The Mortgage Lender is a specialist lender for self-employed borrowers and people with complex circumstances who don't fit high-street criteria. Here's an independent look at their products, criteria, and how to apply through a broker.

  • Compare The Mortgage Lender against a wide range of specialist lenders
  • Support for self-employed and adverse credit applicants
  • Access expert advice with no pressure to proceed

Think carefully before securing other debts against your home. Your home or property may be repossessed if you do not keep up repayments on your mortgage.

Is The Mortgage Lender a good mortgage lender?

The Mortgage Lender is a specialist lender best suited to borrowers who don't fit typical high-street lending criteria, including the self-employed and people with a history of credit issues.

  • The Mortgage Lender is intermediary-only, so you can only apply through a mortgage broker, not directly
  • It uses manual underwriting, meaning an underwriter assesses your application rather than relying on automated scoring alone
  • Residential mortgages are available up to 90% loan-to-value, and buy-to-let up to 80% loan-to-value
  • It's regulated by the Financial Conduct Authority for residential mortgages, though most buy-to-let mortgages aren't regulated
  • For straightforward applicants with clean credit and a large deposit, mainstream lenders may offer better pricing

Overall, The Mortgage Lender is a strong option if your circumstances are complex, but it's worth comparing against other specialist and high-street lenders before deciding.

Find out if The Mortgage Lender is the right fit for you

Speak to a mortgage advisor who can compare The Mortgage Lender against a wide range of other specialist lenders.

Who is The Mortgage Lender?

The Mortgage Lender is a specialist lender built for borrowers who don't fit typical high-street lending criteria. If you're self-employed, have had credit issues in the past, or your income doesn't fit neatly into standard models, it's worth considering.

Founded in 2014 and acquired by Shawbrook Bank in 2021, The Mortgage Lender combines the backing of an established banking group with a continued focus on what it calls "real life lending". You can't apply directly - you'll need to go through a mortgage broker to access its products.

Unlike high-street banks that rely heavily on automated credit scoring, The Mortgage Lender uses manual underwriting. This means an underwriter assesses your application and can consider your full circumstances, which is useful if your income or credit history doesn't tick standard boxes.

Your home may be repossessed if you do not keep up repayments on your mortgage or any other debt secured on it.

The Mortgage Lender at a glance

Feature
Details
Best for
Self-employed borrowers and people with credit issues
Maximum loan-to-value
Up to 90% on residential, up to 80% on buy-to-let
Minimum loan
£25,001, rising to £500,000 for interest-only lending
Trustpilot score
4.1 out of 5 from around 900 reviews
Financial Conduct Authority regulated
Yes, for residential mortgages. Most buy-to-let mortgages aren't regulated
Owned by
Shawbrook Bank
How to apply
Intermediary only, via a mortgage broker
Phone
0344 257 0427
Website
themortgagelender.com

Expert insight

Lawrence Howlett

Because The Mortgage Lender underwrites cases manually, it's worth asking your broker to prepare a clear explanation of any credit issues or income complexity upfront. A well-presented case can make a real difference to how quickly an underwriter reaches a decision.

Lawrence Howlett,Founder of Money Saving Advisors

The Mortgage Lender products

The Mortgage Lender offers a range of residential and buy-to-let products designed around borrowers with non-standard circumstances.

What they offer

Mortgage products at a glance

Residential mortgages

Purchase and remortgage options for owner-occupiers, including first-time buyers and people with complex income.

Buy-to-let mortgages

Products for individual and portfolio landlords, including first-time landlords and HMO properties.

Self-employed lending

Flexible criteria that accept one year's accounts, with SA302s or certified accounts as proof of income.

Adverse credit options

Manual underwriting for borrowers with credit issues including missed payments, defaults, and historic debt.

Shared ownership

Products for shared ownership purchases on properties with an EPC rating of A to C, up to 95% of the share value.

Interest-only options

Interest-only lending available on residential mortgages from a £500,000 minimum loan amount.

Broker only

You can't apply directly to The Mortgage Lender

All applications go through a qualified mortgage broker or advisor. If you don't have one, we can connect you with an advisor who compares a wide range of lenders, including The Mortgage Lender.

App mockup

Eligibility criteria

The Mortgage Lender's specialist approach means it considers applicants that mainstream lenders might decline.

Self-employed applicants

The Mortgage Lender accepts self-employed applications after just one year of trading. It considers SA302s, certified accounts, or tax calculations as proof of income, and takes a flexible view of complex or variable earnings.

Adverse credit

If you have credit issues, including missed payments, defaults, or historic debt, an underwriter assesses your case individually rather than relying solely on your credit score. This doesn't mean every application is accepted, but cases that a high-street lender might automatically decline are given proper consideration.

If you're worried about debt or missed payments, you can get free, impartial guidance from MoneyHelper at moneyhelper.org.uk or by calling 0800 138 7777.

LTVs and loan amounts

Residential mortgages from The Mortgage Lender are available up to 90% loan-to-value, while buy-to-let mortgages go up to 80% loan-to-value for standard properties and HMOs.

On the buy-to-let side, the maximum loan for first-time landlords has increased to £500,000, alongside new 80% loan-to-value products.

Minimum loan amounts

Product type
Minimum loan
Standard residential
£25,001
Interest-only or large loans
£500,000
90% LTV mortgages
£120,000
First-time landlord buy-to-let
Up to £500,000 maximum loan

Good to know

Lawrence Howlett

If you're close to a minimum loan threshold, ask your broker whether restructuring the deposit or loan size could open up more options. Small changes in the loan amount can move you into a different lending tier.

Lawrence Howlett,Founder of Money Saving Advisors

Customer reviews and reputation

The Mortgage Lender scores 4.1 out of 5 on Trustpilot from around 900 reviews. Brokers frequently praise its willingness to find solutions for complex cases that other lenders turn down.

Some reviews mention that processing times can occasionally be slower than expected, so it's worth factoring this into your timeline if you're working to a deadline, such as an exchange date.

How to apply

The Mortgage Lender is intermediary-only, so you can't apply on its website. We're not a lender - we connect you with brokers who can access The Mortgage Lender's products alongside a wide range of other options.

Why use our service?

  • We compare The Mortgage Lender against a wide range of other lenders
  • Get matched to an advisor who understands self-employed and adverse credit cases
  • Access expert advice with no pressure to proceed

How it works

The application process

1

Speak to an advisor

Tell an advisor about your income, credit history, and what you're looking to borrow. They'll assess whether The Mortgage Lender could be a good fit alongside other lenders.

2

Compare your options

Your advisor compares products from The Mortgage Lender and a wide range of other lenders, explaining the criteria and LTV limits for each.

3

Your advisor submits the application

Once you've chosen a lender, your advisor submits your application and supporting documents, such as SA302s or certified accounts if you're self-employed.

4

Underwriting decision

An underwriter manually reviews your case. This can take longer than an automated decision, so build some buffer into your timeline.

Ready to compare your mortgage options?

  • Compare The Mortgage Lender against other specialist and high-street lenders
  • Get guidance on self-employed or adverse credit applications
  • No pressure to proceed with any lender

Common questions answered

The Mortgage Lender FAQs

No, The Mortgage Lender is an intermediary-only lender. You'll need to apply through a qualified mortgage broker or advisor who can submit your application on your behalf. This applies to both residential and buy-to-let products.

Yes, The Mortgage Lender specialises in self-employed borrowers. It accepts applications after one year of trading and considers SA302s, certified accounts, or tax calculations as proof of income, taking a flexible view of complex income.

For residential mortgages, The Mortgage Lender offers up to 90% loan-to-value. Buy-to-let products are available up to 80% loan-to-value for standard properties. Eligibility and terms vary based on your loan-to-value and overall circumstances.

Yes, The Mortgage Lender offers a range of buy-to-let products, including options for first-time landlords, portfolio landlords, and those buying HMOs or multi-unit blocks. The maximum loan for first-time landlords has recently increased to £500,000.

Yes, The Mortgage Lender considers applicants with credit issues that high-street lenders would typically decline. Each case is assessed individually by an underwriter rather than relying solely on automated credit scoring. If you're worried about debt, you can also get free, impartial guidance from MoneyHelper at moneyhelper.org.uk or by calling 0800 138 7777.

The standard minimum loan is £25,001 for most residential products. For interest-only and large loans, the minimum is £500,000. For 90% LTV mortgages, the minimum loan is £120,000.

The Mortgage Lender Limited is authorised and regulated by the Financial Conduct Authority for residential mortgages. Buy-to-let mortgages are not regulated by the Financial Conduct Authority. The company is owned by Shawbrook Bank.

Yes, The Mortgage Lender offers shared ownership products for properties with an EPC rating of A to C. You can borrow up to 95% of the share you're buying, subject to a maximum 75% loan-to-value of the open market value.

What our clients say

Reviews from real customers

"Clear, Thorough and Empathetic"

Shortly after I spoke with Anna, she was also very helpful and made it effortless and a nice experience.

5/5
Tyler Elsworthy

"Helped us make an informed decision"

Had a really good experience regarding arranging a secured loan. They introduced me to a great advisor. Thanks for the help.

5/5
Dana Huggins

"Highly recommnded"

For once a loan transaction without stress and complications. Very impressed and highly recommended.

5/5
Alex Pearce

"Exceptional service from start to finish"

Thrilled to share my exceptional experience with Money Saving Advisors. The website made it incredibly simple and easy to connect with an advisor. They helped me find the best deal on my remortgage and secured a very competitive interest rate!

5/5
Aaron Humphreys
GB

"Great advice and money saved"

Great advice and money saved on mortgage.

5/5
Ace
GB

"Amazing service!"

I have previously declined a loan of the value I needed from various brokers, but this website found me a reputable broker with surprisingly decent rates.

5/5
Alex Jones
GB

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This article was written by:

Lawrence Howlett
Lawrence Howlett

Founder of Money Saving Advisors

Lawrence Howlett brings a results-driven mindset to his writing, shaped by over a decade of experience across finance, legal, and energy sectors. As the founder of Moneysavingadvisors, he’s built a reputation for turning complex financial concepts into clear, actionable insights for consumers. His writing stands out for its clarity, structure, and focus on delivering value.

Article last updated 19 July 2026

Reviewed by Nick McDonald on 19 July 2026